Privacy Policy

Effective Date: January 1, 2026

Central Coast IV Wellness (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, www.centralcoastivwellness.com, or interact with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you fill out forms, book services, or contact us, we may collect:

Name
Phone number
Email address
Appointment or service-related details

Automatically Collected Information

When you visit our website, we may collect:

IP address
Browser type
Device type
Pages visited and time spent on site

This information is collected using cookies and tracking technologies.

2. How We Use Your Information

We use your information to:

Provide and manage our IV therapy and wellness services
Respond to inquiries and customer service requests
Send appointment confirmations and service-related updates
Improve website performance and user experience
Run marketing and advertising campaigns

3. SMS Communications

By opting into SMS via our website forms or other communication methods, you agree to receive text messages from Central Coast IV Wellness.

These messages may include:

Appointment confirmations and reminders
Customer service communications
Follow-up messages

Message frequency varies. Message and data rates may apply.

You can:

Reply STOP to opt out at any time
Reply HELP for assistance

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve your experience and analyze website traffic.

Tools We Use:

Google Analytics

We use Google Analytics to understand how visitors interact with our website. This helps us improve content, usability, and performance.

Google Search Console

We use this tool to monitor website performance in search results and improve visibility.

Google Ads

We may use Google Ads and remarketing services to advertise to previous visitors based on their interactions with our site.

Social Media Advertising

We may use advertising platforms such as Facebook, Instagram, and others to deliver relevant ads and measure campaign effectiveness.

These platforms may use cookies or tracking pixels to collect data about your activity on our website.

5. Website Platform (Wix)

Our website is hosted on Wix. Wix may collect and store information through its platform, including:

Form submissions
Website analytics
Cookies and tracking data

Wix maintains its own privacy and security practices to protect your data.

6. How We Share Information

We do not sell your personal information.

We may share information with trusted third parties only when necessary to:

Operate our website and services
Process communications (e.g., SMS providers)
Run advertising campaigns

These third parties are required to protect your information.

7. Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

8. Healthcare & Medical Information Disclaimer

While we provide wellness services, this website is not intended to collect or store protected health information (PHI) as defined under the Health Insurance Portability and Accountability Act (HIPAA).

Please do not submit sensitive medical information through website forms. Any health-related information should be discussed directly with a qualified provider during your appointment.

9. Your Privacy Rights

You may:

Request access to your personal information
Request corrections or deletion of your data
Opt out of marketing communications at any time

To make a request, contact us.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

11. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us.